Need Help? We’re Here for You.

 

 

Welcome to the Indie Fashion Support Center. Whether you’re a customer, designer, vendor, or student — our team is here to make sure you get the help you need quickly and easily. Please fill out the form below to open a support ticket. Once your ticket is submitted, a member of our team will reach out to you within 24–48 business hours.

 

 

 

Before You Submit:

 

To help us resolve your issue faster, please include:

 

• Your Order Number (if you have one)

• The email address used at checkout or registration

• Any screenshots or photos that show the issue

• A clear description of what’s happening

 

 

Common Reasons to Contact Support:

 

• Questions about an order, shipment, or return

• Help with designer/vendor accounts or uploads

• Issues with event tickets or IndieFest access

• Help with studio bookings at EVRY Media

• Support for online course access or materials

• Reporting a technical problem on the website

 

 

 

Response Time:

 

We do our best to reply to all messages within 24–48 business hours (Monday–Friday). Please note that messages sent on weekends or holidays will be answered the next business day.